The Value of Helping Hand: The Technology Pains of Small Business
Small business owners are faced with quite the dilemma these days. While a reliable and secure network is a critical component to success, business owners are also being forced to scale back on costs and overhead as a means of basic survival in today’s economy.
Having a fully staffed IT department simply isn’t a viable option for a majority of small business owners. Many small businesses either have one full-time employee devoted to IT services or none at all. Both scenarios are recipes for disaster in an increasingly complex high-tech society.
One IT person, even a very small team, will likely be overworked and burdened by too many responsibilities. This can make a company’s business infrastructure increasingly vulnerable With the break/fix model, there is absolutely no proactive monitoring or management of their network. The only emergency plan for data loss or downtime is to call upon an IT specialist in an emergency 9-1-1 situation
The Concept of Managed IT Services
Managed Service Providers – or MSPs – are often recommended as a cost-effective IT solution for small businesses. For a minimal monthly fee, MSPs provide a reasonably priced solution to the complex technology pains of small businesses. Sometimes an MSP will enter the picture to support an overworked IT support person or staff. They can also assume complete responsibility of all IT and network operations if need be.
MSPs can decrease the overall IT support costs by as much as 30% to 50%. Rather than stressing about technology, business owners can instead get back to focusing on growing their business. All while enjoying the benefit of a team of high roles, they mitigate risks, enhance efficiency and change the culture by introducing internal IT operations to new technologies and processes.