IT Management
Each Soma IT client has their own IT manager with experience and technical knowledge in real world business understanding.
Our IT Managers work proactively and are responsible for the following:
- Ensuring our clients have the right IT solutions for their business.
- Ensuring ALL support offered by both the Soma Help Desk and Senior Engineers is at the highest level and all service level agreements are upheld.
- Ensuring ALL projects are managed correctly, on time and within budget.
- Ensuring all IT related areas are documented thoroughly.
- Ensuring, if required, a thorough disaster recovery plan is in place.
- Ensuring the client is completely protected from security threats such as viruses, hackers or spy ware.
Project Management
- Soma IT has extensive experience in planning major I.T. Infrastructure changes and project managing of new network design.
- We assign an experienced project manager to your computer network that will liaise with management and document the project meticulously, thus providing you with peace of mind you thought was not normally possible during a major upgrade.
Business Solutions
- Soma IT is proud to provide complete business solutions for your business. We are not content with simply setting up your Infrastructure; we want to see your business grow.
- With staff well versed in the latest software technologies, we can sit down with your staff and find a business solution that will save you time and money.